Chemimaster value the customer service highly as we understand the nature of our customers and of the projects which is comprehensive and large scale. Chemimaster's professional service includes:

1. Presale service: customer communication and sites survey for confirming the requirements; design the proposal, discuss and confirm it.
2. Implemention Service: project management, onsite supervision, remote technical support.
3. Aftersale Service: technical support, maintenance, optimization proposal and implementation and training.​​​

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​​​​​​​​​​​​​​​​​​​Presale Service

Chemimaster believes the sufficient communication, the clear and confirmed project requirements and professional proposal are very key factors for the project's success. The investment of timing, technolgy resource in the early stage values more than the investment in later phases.

• Sufficient communication with customers to understand the customer's techncial and commercial demands in their real situation.
• The well experienced senior technical engineers prepare and design the proposal considering the customer's real demands and situation.
• Discuss, revise and confirm the proposal with the best knowledge from both supplier's and customer's side.

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Implementation Service

Chemimaster is determined to deliver projects successfully with professional and systematic project management, onsite supervision, remote and onsite technical expertise support.

A well-experienced expert team will make the project delivery smooth and efficient.

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Aftersale Service

Chemimaster is committed to provide high quality technical support with professional knowledge. We provide onsite and remote service at customers' requirements.

Senior expert and qualified enigneers will provide high level service and enrich the company's technical talent pool.

Deliver and knowledge to the customer's team which improves the project value and customers' value in a long-term perspective.